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Refund Policy

Refunds

Ga On Hae does not offer refunds — all sales are final.

Exchanges

Uniforms may be exchanged as long as they haven't been worn or washed. The customer covers return and re-shipping costs on exchanges, except when we shipped an item in error — in that case, we cover the return shipping cost. Customized merchandise (embroidery, personalization, etc.) is not eligible for refund or exchange.

How to Request an Exchange

To request an exchange, including for a damaged or defective item, please contact us within three (3) business days of delivery. Questions about an order? Email order@kuksoolwon.com or call 832-896-1000.

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